Wallet Forensics Privacy

The short version

• Your Wallet Forensics case file stays in this browser: checks, notes, tags, the watchlist, backups and the license file. The app sends no telemetry, has no advertising or analytics, and does not send your checks to us.
• A live check sends the public wallet address or token mint to Helius, using the Helius API key you paste. Your key stays in your browser and is sent only to Helius, never to us.
• Price lookups go to Jupiter's public price API and, for tokens Jupiter doesn't list, to CoinGecko's public API. They contain token identifiers only.
• Checkout and licenses are described below. Cloudflare hosts the checkout service and the site.
• We will never ask for your seed phrase, private key or full license file. Don't send them to anyone who claims to be us.

DarkGeneral sells DarkGeneral Wallet Forensics and holds the copyright. Customer support: support@darkgeneral.com.

Wallet Forensics

• Stored on your device. The case file stays in your browser: checks, notes, tags, the watchlist, backups and the license file. The app sends no telemetry, has no advertising or analytics, and doesn't send your checks to us.
• Helius. A live check sends the public wallet address or token mint to Helius, using the Helius API key you paste. Your key stays in your browser and is sent only to Helius, never to us.
• Prices. Price lookups go to Jupiter's public price API and, for tokens Jupiter doesn't list, to CoinGecko's public API. They contain token identifiers only: not your Helius key, a wallet address or a transaction signature.
• Exports. Exported reports and investigation cards don't include your Helius key. The encrypted backup leaves the key out unless you ask for it.
• Clearing storage. If you clear your browser's data for Wallet Forensics, the case file is deleted from that browser. Download a backup first.

Helius, Jupiter and CoinGecko are independent services with their own privacy policies.

Checkout and licenses

When you buy TradeVault or Wallet Forensics, our checkout service (one for each app) (which runs on Cloudflare) processes what it needs to take a blockchain payment and issue your license:

• the order: the asset (cryptocurrency) you pay with, the amount and an order ID;
• the payment: the blockchain transaction signature, its status and the time;
• the license we issue for that order;
• your email address, only if you choose to give one. It is saved on the order so you can recover your license with your order ID plus that email;
• when you recover a license: the transaction signature, or the order ID together with the email saved on that order;
• the license agreement (EULA) version you accepted and the time the checkout service received that acceptance. This is stored on the order record, not in your license file;
• your network (IP) address, used for rate limits;
• when you activate a TradeVault license (once per device): the license ID, the time, the result and a salted, truncated hash of your network address. The address itself is not stored, and these records are deleted after 30 days.

We don't receive your trades or your Wallet Forensics checks.

Prices are quoted from public market data (CoinGecko, with a backup source). That lookup doesn't include anything about you.

Blockchain payments are public. Anyone can see the sending wallet, amount and time on the blockchain, permanently. We can't change or delete that.

Email and support

When you write to support@darkgeneral.com, Cloudflare Email Routing forwards your message to our support mailbox, which is hosted by Google (Gmail). We keep your email and our replies so we can help you and keep records of orders and support.

We will never ask for your seed phrase, private key or full license file. Don't send them to anyone who claims to be us.